Most helpful review

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Verified Reviewer

Very frustrating reading your adds

I find it so very frustrating to read your add. Every week it looks the same. ALL different sizes of pages. When you turn one page another falls out. Make it like people read. One size pages and together. Today I started to read, I lost it all these stupid sizes I just tore it up and said forget it. I will go down the road and shop Rexall there adds are normal and my things will eventually come on sale there. Another is your self checkout. To have someone stand there and say I can help you over here on self checkout is just plain stupid. Especially when she can do the exact same by just opening another register. Makes no sense. I refuse to put people out of jobs. Besides I dont work for Shoppers. Where is the old fashion GOOD customer service. Show our younger generation what this really is. That was the most important part of your business, is to give good customer service, not do it your self. A reply would be nice, lfriest@***.com Hope to see better reading weekly paper advertisements Linda Friest

User's recommendation: Show what real customer service is.

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ID
#4124064 Review #4124064 is a subjective opinion of poster.
Location
Windsor, Ontario

Consistently very slow pharmacy

The absorbent amount of time they require to fill a prescription an hour to 3 hours is too long. This is not a one off or a busy day it's every time. It could be a script as simple as a prepackaged puffer. A script called in hours before. Lindsay pharmacy needs to up their game. If they cannot keep up with demand then hire more staff!
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ID
#3980505 Review #3980505 is a subjective opinion of poster.
Location
Amqui, Quebec
New Reviewer

Vitamin C spoiled

have bought Vit C serum from shoppers yesterday. This morning when I opened it for use, it was rusty brown(oxidized), spoiled. I am very upset as it was approximately 20$. I want to return it back.
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ID
#3843072 Review #3843072 is a subjective opinion of poster.
Location
Calgary, Alberta

Gift card was not activated

Clearly the mistake rest on the shoulders of Shoppers Drug Mart by failing to activate the gift card. In order to correct the issue you have to jump through many hoops of emails with days to follow to correct the problem. From a consumers standpoint, I feel Shoppers needs to step up in order to maintain the high standard of customer service and fix this issue, it should not take several days to fix my gift card!!!
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ID
#3767263 Review #3767263 is a subjective opinion of poster.
Location
Toronto, Ontario

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Verified Reviewer
New Reviewer

Poor management