Shoppers Drug Mart

On 5 May 2024, I purchased a $100.00 Amazon gift card for my son's birthday. When I purchased the card, two other cards were a scam, as the clerk said I should get another one.

According to her, the one I purchased was okay. When my son went to redeem the card on Amazon, it said it was already redeemed. I contacted Shoppers and provided the required proof of purchase. I received an email saying that they contacted their third party and was told that the card was redeemed; there are no issues, the case is closed, and I can contact Amazon if I have further issues.

At this time, I am trying to get either a replacement or my money back with Amazon, which is not guaranteed. Amazon was not pleased, as they felt that Shoppers should have followed up.

Shoppers Drug Mart at Dundas& Sumac insists I picked up my prescription on Sat.Aug.28th at 10.18 am.This is total and utter *** In the first place I don't get washed and dressed until 10.00am on Saturdays. So it would have been impossible for me to be at the store at 10.00 an to pick it up.

I did not have someone else pick it up nor did I have it delivered. Now today they told me perhaps it was canceled.

I've already dealt with this with a corporate representative and nothing has changed. Nobody smiles.

Nobody greets. Nobody seems to care that you have chosen to spend your money where they work, thus paying their salaries. It appears as though many of the people who work at this branch are inconvenienced by assisting you. Most of them seem quite unhappy to be there.

Some of them give the impression that they belong to a higher class than you.

Meanwhile, my own education far outweighs theirs. This is socially unacceptable behavior.

Ive been through this all before with a corporate rep and zero has changed. Nobody greets.

Nobody smiles.

Its like theyre doing you a favour and its inconvenient to them. Nobody seems to care that youve selected the place they work at to spend your money and thereby pay their salaries.

There has been a new shelving Unit which now forces follks to line up for the regular cashere in the same place the 'self check out' line is, There is no reason for this new shelving unit and actually although I hate the word Stupid..I am afraid this idea is just plain stupid. Bad decsion. Needs to be re-visited.

I bought two bottles of Alyssa Ashley Musk and the total cost was 94.90 in March/24 I buy it all the time and use it every day but the one bottle has only a quarter of the bottle gone and the sprayer has stopped working and I took it back and they wont exchange it because it has been over 30 days. I dont know any one that uses a bottle of musk that fast I dont bath in it I just spray it on me daily and this bottle when the sprayer is working will probably last me another six months or more.

It is too expensive to just throw away and when I told them I wont shop there any more the manager just smiled and told me that is more than fine with her. Shoppers on Main and Sherman in Hamilton Ontario

El día 2 de junio de 2024 a las 5:38 pm me llega a mi cuenta un descuento de 118.68 dólares por un pedido en shoppers el cual no autorice

I used their online booking portal to schedule a vaccination during my week off work. I arrived at the pharmacy as scheduled for my service, only to learn that I needed a prescription for this vaccination.

One of the questions I answered when scheduling this service was whether or not I had a prescription. I selected no but was still permitted to book the vaccination.

When I tried to contact anyone about this issue, I was redirected multiple times to various different extensions. All I wanted to do was alert tech support of a possible glitch in their online booking portal, but apparently, I should not have bothered considering how much effort it required.

waiting 3-5 hours on hold for a lost card, how riduculous, even my job we don't keep people on hold for that many hours.

YOu all should major in communication in school to prevent from having customers being mad and angry for keeping on hold..

I just recently got a Fortnite Vbox gift card and on the receipt it says that it is activated and then once I try it on my Xbox it says that it is not activated and Ive tried it several times plus I went into the store several times and it still does not work

I'd like to lodge a complaint about Natasha Macentee in Blenheim, Ontario. She has accused me of stealing twice now, but I have never stolen anything.

I pay for all items I purchase from all stores. The employees also follow me around as if I am a movie star every time I'm there, but it doesn't make me feel good. I feel embarrassed and violated. Additionally, I am trying to run a small business in this small town and every time she does this, it looks terrible.

If someone sees this, I lose clients. Something needs to be done about this issue as I have done nothing wrong to warrant this type of treatment.

I purchased an item, was supposed to receive a gift. Contacted Shoppers Drug Mart & they have never got back to Me, which is very bad customer service.

What they could do is communicate a bit better & also honor the promotions they offer. Very disappointed

This is my second gift card I bought from shoppers drug Mart and the first one they took all my information. They told me I had to call Apple.

I called Apple back they told him I need an Apple account which I don't have. That's why I went to shoppers to go get a gift card.

This would be $5,000 worth of gift cards I got from you guys and these are two cars $100 and a $50 card now that's been screwed up. I am not a happy camper

Stay away and don't buy any gift cards from Shoppers Drug Mart. They are at the front of the store, unattended, and as we found out, fraudulent.

When you phone customer service, they tell you 'the card has been redeemed and that is your problem'. Yes, redeemed by the scammers. This has been reported to Amazon. Stay away and don't buy any gift cards from Shoppers Drug Mart.

They are at the front of the store, unattended, and as we found out, fraudulent. When you phone customer service, they tell you 'the card has been redeemed and that is your problem'.

Yes, redeemed by the scammers. This has been reported to Amazon.

This is a gift card purchased at Shoppers Drug mart given for my birthday and the card is not activated.

My email address is felcy8@***.com