Shoppers Drug Mart Phone Numbers and Emails

Toll-Free Number:

  • (800) 746-7737

Shoppers Drug Mart Email:

servicealaclientele@pharmaprix.ca
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Contact Information

Shoppers Drug Mart Website:

Shoppers Drug Mart Help Center:

Corporate Office Address:

Shoppers Drug Mart Inc.
243 Consumers Road
Toronto, Ontario M5A2V6
Canada

Other Info (opening hours):

Hours:

Monday - Sunday: 8:00 am - 8:00 pm (EST)

Shoppers Drug Mart Customer Service Reviews

1.4 / 5
Bad
Pissedconsumer4172439
Trying to return my cologne
1.0

Absolutely horrible I would not recommend shopping at shoppers drug Mart do not shop here they are horrible there User's recommendation: No never will

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Linda F Lwy
Very frustrating reading your adds
2.1

I find it so very frustrating to read your add. Every week it looks the same. ALL different sizes of pages. When you turn one page another falls out. Make it...

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Summary of Shoppers Drug Mart Customer Service Calls

143 TOTAL
CALLS
07:47 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shoppers Drug Mart?

Cards Question:

  • “I have a gift card that is expired, I was not aware, and they refuse to honor it”
  • “Gifts cards don't work”
  • “Gift card was not activated”

Request for Information Question:

  • “Online flu vaccine booking made me go through two long questionnaires which I submitted but when I got to drug store they had no record”
  • “I didnt recieve any confirmation email”
  • “Checking out if an email I am receiving is a scam”

Staff Question:

  • “Were service I've ever received the employees didn't help me at all they lied to me and they didn't honor the official store policy printed online”
  • “Bad customer service”
  • “Compliment two staff members”

Refund Question:

  • “Store wont refund an item, refused to even look at it first”
  • “Would like to be refund”
  • “Refund”

Return/ Replace Question:

  • “Change”
  • “Return”

Account Question:

  • “Reset password”
  • “Account charge”

Payments and Charges Question:

  • “Clarification of age for senior discount”
  • “I have been billed twice”

Shipping and Delivery Question:

  • “Missing shipment”
  • “Did not receive my 20 times points today as advertised”

Activation/ Cancellation Question:

  • “Cancelacion”

Product/ Service Question:

  • “Store owners buying product and is sold out when I want it”

Other Question:

  • “Compalint”
  • “Trying to redeem points on an online purchase”
  • “Serious complaint for a store”

About

Related Companies

George Weston, No Frills, Loblaws Grocery Stores, PC Optimum, Presidents Choice Financial

Shoppers Drug Mart reviews and complaints

Shoppers Drug Mart is ranked 101 out of 638 in Pharmacy category

Area Served

Canada

Payment Methods

MasterCardVISA

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